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Stuck on setup, alerts, or billing? Reach support, talk to sales, or open live chat, whichever is quickest for you.
Real people · Live chat on every page · Help center for self-serve answers
Send us a message.
Get support
This is the fastest way to a real answer. Whether it's setup, tracking, alerts, or your account, our support team has you covered.
Live chat: Open the chat bubble in the bottom-right corner of any page.
Email support: support@trysyntheo.com
Help center: Self-serve guides for setup, competitors, keywords, and alerts. Visit the help center →
Talk to sales
For agencies, larger tracking needs, or a no-card trial, the demo team can set you up with the right plan.
Book a demo: See Syntheo run on your real competitors. Book a demo →
Email sales: support@trysyntheo.com
Prefer to chat?
The chat bubble sits in the bottom-right corner of every page. Ask a question during your trial, or before you sign up. We'll answer in real time during working hours and follow up by email otherwise.
Questions
Quick answers before you reach out.
How fresh is the data?
Syntheo tracks competitor mentions and ads continuously.
Which platforms do you track?
Reddit, X/Twitter, Threads, LinkedIn, YouTube, and Wikipedia for organic mentions, plus the Meta Ad Library, Google Ads, LinkedIn Ads, and TikTok Ads for competitor ads.
Where do alerts go?
Slack, Telegram, and webhooks today, with Microsoft Teams planned next.
How do I cancel?
Self-serve, anytime during the trial.
Still have a question? We'll answer it.
Open live chat or email support, whichever is easier.
Real people, fast answers, no ticket maze.